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Lilly Software is Committed to Your Success!

Since Lilly Software’s inception in 1992, we have been dedicated to providing exceptional customer support and services. The support center staff listens to customer feedback, and creates design enhancement requests, based on received feedback. Lilly offers support services include a unique network of multinational associates who sell and support Lilly Software products and services in more than 30 countries. This extensive network offers customer support services in several languages, allowing customers to effectively learn, implement, and use VISUAL products. Our associates, the people who sell and implement our system, provide the first line of support services.

New Visual ERP Resource Center

Lilly Software customers have access to a variety of support services ranging from phone support to on-site professional consultations. Other benefits include:

  • Call-in Technical and Procedural Support 
  • Online Support 
  • Internet-Based Groups, Alerts and Updates 
  • Printed and Online books 
  • Context-Sensitive Help 
  • Computer-Based Training (CBT) 
  • Implementation Methodology 
  • System Performance Evaluations 
  • Data Conversion 
  • Customization Services 
  • Newsletter 
  • FAQ Reports 
  • User Group Meetings and Annual User Conference 
  • WebEx Training and Demonstrations 
  • Access to the Lilly Software portal (www.lsagateway.com/) and Customer e-business Trading Communities

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