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TAMSCO Manufacturing Impressed with Results from
Lilly Software’s VISUAL Enterprise Aerospace & Defense

20 February 2003, Hampton, NH (USA) —TAMSCO Manufacturing, a division of TAMSCO Inc., has recently gone live with Lilly Software’s VISUAL Enterprise Aerospace & Defense solution and is already seeing significant advantages in tracking and reporting with its integrated enterprise system.

Since 1987, TAMSCO Manufacturing, located in Polson, Montana, has provided commercial and government customers with high quality, cost-effective contract manufacturing services, such as the design, construction, and repair of complex electronic assemblies. Recently, the company recognized that it needed a new business system to address its expanding project management needs. TAMSCO Manufacturing had been running an accounting package modified for manufacturing for many years, but it needed a solution that would offer accessible data throughout the plant, eliminate redundant data entry, and better manage the strict requirements of its customers’ orders. TAMSCO Manufacturing began to search for an A&D solution to fit its needs and that’s when it discovered Lilly Software.

“We wanted a scalable solution that was flexible enough to grow with us,” explains Eric Jubb, Vice President of Manufacturing for TAMSCO Manufacturing. “We have a wide and variable product mix—our products can have two parts or two thousand. We were looking for a strong scheduling system and we wanted to be able to quickly derive accurate estimates-to-complete and percentage completions for complex jobs. I did not want to walk the shop floor to find that data. We needed to consistently access real-time information about customer orders and shipments, rather than waiting until closing at the end of each month. Most A&D packages that we examined were outside our price range, but when we compared the capabilities in various solutions, we didn’t find much difference in functionality between a high-end solution and the features in a mid-range solution such as VISUAL Enterprise Aerospace & Defense.”

Impressed with Lilly Software’s product and its sales associate organization, TAMSCO Manufacturing decided to start implementing VISUAL® in October of last year. The company initially worried about transferring its data and wanted to avoid manually entering that information. Lilly Software made the transition easy, automatically and successfully converting the data, including the parts list of almost 70,000 parts, into the new system.

In just three months, a testament to Jubb and his employees’ dedication and organization, the company went live on January 1, 2003. TAMSCO Manufacturing is taking advantage of Lilly’s full ERP package from purchasing, inventory, and accounting to manufacturing, labor data collection, and patented scheduling. It is using the A&D features geared toward contract manufacturing and applying the tools to manage project data, costing, materials, resources, and suppliers.

“We had a rapid and successful implementation,” says Jubb. “Our payroll was correct the first month. It took two years with our original system before the payroll was accurate. Lilly gave us a lot of support and it was really a two-way learning experience. They worked to understand our unique needs and how we would use the system, which helped us focus our training and learn the system quickly.”

Even in the short amount of time it has been live with the software, TAMSCO Manufacturing has seen substantial benefits, including more control and better tracking of inventory and resources. “We just started using the software to calculate estimates-to-complete,” says Jubb. “VISUAL allows us to do time card entry, as well as barcode scanning for labor data collection. We also like the integration with Microsoft® Project. This is very nice. We can print reports for customers and offer them accurate information. We no longer have to enter redundant data. It is wonderful.”

As a result of being part of a growing company, key TAMSCO personnel rely more on information technology. Having instant access to data is an enormous advantage to these individuals and is helpful for making strategic business choices. With VISUAL Enterprise Aerospace & Defense, they can scan in hand-drawn sketches and attach this information to any order. They now have critical drawings, product and customer histories, and documents available at their fingertips.

“We have control over our business processes, hard numbers to work with, and more ways to ensure that our information is accurate,” says Jubb. “VISUAL also integrates with Crystal Reports, allowing us to customize our reports, extract labor hours, and get input about issues ahead of time. We’re currently in the process of improving work instructions and eliminating time-consuming paperwork.”

TAMSCO Manufacturing has three primary businesses, including contract manufacturing for A&D, commercial communications, and a commercial product for the aquaculture industry. Before VISUAL, Jubb saw only a single report for all three areas, but now, he can analyze and gain visibility into their individual performances. Accurate, timely, and reliable information helps him measure progress and make more profitable, proactive decisions.

In the future, as it continues to automate its operations and streamline tasks, TAMSCO Manufacturing plans to fully implement earned value, along with Lilly’s patented scheduling tools. It looks forward to improving its cost accounting and streamlining the bid and proposal process.

With increasing government orders, TAMSCO Manufacturing is happy to have a system that can keep up with its growth, ensure projects remain on-time and within budget, and help it deliver world-class customer service.

About Lilly Software Associates

Lilly Software Associates, Inc. provides a complete line of enterprise and supply chain solutions for manufacturers and distributors. The VISUAL Enterprise™ suite of products helps companies capture and analyze real-time data about all their business processes using ERP, Project Management, Business Performance Management, Quality Management, Customer Relationship Management, and Warehouse Management System capabilities. From award-winning software to strategies in Lean Manufacturing and TOC, Lilly Software offers companies the tools they need for higher productivity and profitability.

Most VISUAL® applications run on Windows® 98, Windows NT, Windows 2000, Windows XP, UNIX®, LINUX, Novell®, using SQLBase®, Microsoft SQL Server®, or ORACLE® relational databases.

Lilly Software has received many industry awards for its products, service, and financial growth since its inception. Most recently, the company has been voted one of the Top 10 Best of Breed solutions for manufacturing by readers of Consumer Goods Technology, listed in Software Magazine's Top 500, selected as a Top 100 Logistics Information Technology Provider in Inbound Logistics, listed in the Top 100 Application Vendors in Supply Chain e-Business, included in MSI's Top 100 for its eighth year, and ranked as one of Start magazine's Hottest Companies.


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